Terms & Conditions
These Terms govern your access to and use of fugoofans.com and the services provided by FUGOO.
Overview
FUGOO (“FUGOO,” “we,” “us,” or “our”) sells industrial fan products and related customer support services within the United States through our independent e-commerce website, fugoofans.com (the “Website”).
These Terms of Service (the “Terms”) govern your access to and use of the Website and the services provided through it, including product browsing, ordering, payment processing, customer support, shipping coordination, and related communications (collectively, the “Services”).
By accessing the Website, using our Services, or purchasing products from us, you agree to be bound by these Terms and by any policies referenced in these Terms, including our Shipping Policy, Returns & Refund Policy, and Privacy Policy.
Scope of Services
Our Services include:
- The Website located at fugoofans.com
- Product information, product display, and product ordering
- Payment processing through trusted third-party payment providers
- Customer support related to orders, shipping, returns, refunds, exchanges, and product inquiries
- Shipping, delivery tracking, and related logistics support
All current and future features, tools, or services made available through the Website are subject to these Terms.
Legal Rights and Compliance
These Terms provide you with specific legal rights. You may also have additional rights that vary by state.
Certain disclaimers, exclusions, or limitations of liability in these Terms may not apply where prohibited by applicable law. Some U.S. states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so certain portions of these Terms may be limited in their application.
Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you must not access or use the Website or purchase products from us.
We may update, modify, or replace parts of these Terms from time to time by posting updates on this page. The updated Terms will apply after they are posted. Your continued use of the Website or Services after changes are posted means you accept the updated Terms.
Eligibility
By using the Website or placing an order, you represent that you are at least the age of majority in your state of residence.
If you allow a minor dependent to use the Website under your supervision, you are responsible for their use of the Website and any activity conducted through it.
Orders, Pricing, and Availability
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, unauthorized activity, product unavailability, incorrect pricing, incorrect product information, payment issues, shipping restrictions, or violation of these Terms.
Product prices, availability, specifications, and promotions may change without notice. We make reasonable efforts to display accurate product information, but errors may occasionally occur.
If we identify an error in product pricing, availability, or order information, we may contact you for confirmation, cancel the order, or issue a refund to the original payment method where appropriate.
Shipping, Returns, and Refunds
Shipping, delivery timelines, shipping costs, and delivery-related claims are governed by our Shipping Policy.
Returns, exchanges, order cancellations, and refunds are governed by our Returns & Refund Policy.
Please review these policies before placing an order.
Privacy
Your use of the Website and our handling of personal information are described in our Privacy Policy.
By using the Website, you acknowledge that you have reviewed our Privacy Policy.
Acceptable Use
You agree not to use the Website or Services:
- For any unlawful, fraudulent, or unauthorized purpose
- In violation of any applicable federal, state, or local law
- To infringe upon or violate our intellectual property rights or the rights of others
- To transmit malicious code, viruses, worms, or harmful software
- To interfere with, disrupt, or attempt to gain unauthorized access to the Website, Services, or related systems
- To copy, reproduce, duplicate, sell, resell, or exploit any portion of the Website or Services without our prior written consent
Violation of these Terms may result in restriction or termination of access to the Services, cancellation of affected orders, or other lawful remedies.
Payment and Checkout Security
Payment information is processed by trusted third-party payment providers using secure encrypted checkout technology.
We do not intentionally collect or store full credit card numbers on our own servers. Payment processing is handled by the payment providers available at checkout.
Content Transmission
You acknowledge that non-payment information you submit through the Website may be transmitted over various networks and may be adapted to meet technical requirements of devices, browsers, or systems.
Section Headings
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Contact Us
If you have any questions about these Terms, please contact us at fugoofans@gmail.com.
Customer service hours are Monday–Friday, 9:00 AM–5:00 PM U.S. time.
We typically respond within 1–2 business days.
